Frequently Asked Questions
Everything you need to know about shopping our exclusive sample sales.
Are all sales final?
Yes, due to the nature of sample sales and the deep discounts provided, all purchases made at 260 Sample Sale are final. We do not accept returns, exchanges, or offer refunds.
What is the condition of the items sold?
Items vary from brand-new overstock to actual runway samples. Some items may have minor imperfections or missing tags, which is common in sample sale environments. We encourage customers to inspect items thoroughly before purchasing.
How long does shipping take for online orders?
Online orders typically process within 3-5 business days. Once shipped, delivery times range from 2-7 business days depending on your location. Please note that high-demand events may cause slight delays.
Do you ship internationally?
Currently, 260 Sample Sale online only ships within the United States. We are working on expanding our logistics to accommodate international fashion enthusiasts in the future.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. For online purchases, we also offer express checkout options like Apple Pay and Google Pay.
How can I find out about upcoming physical sample sales?
The best way to stay informed is by signing up for our newsletter on our homepage or following our official social media channels for announcements regarding store locations in NYC, LA, Miami, and Chicago.